Using personality types in clinic

Using personality types in clinic

Using personality types in clinic Have you ever categorised your patients? Yes, I hear you say! You probably sort patients into categories such as what treatments they have, their demographics, perhaps income level. But have you ever thought about their personality...
Valuing your non-medic staff

Valuing your non-medic staff

Valuing your non-medic staff I believe clinic owners should value their non-medic staff as much as their medical injectors or therapists. Let me explain why… Read "Investing in Non-Medical Staff" When you think of team members who are indispensable to...
How to successfully launch Profhilo

How to successfully launch Profhilo

How to successfully launch Profhilo I think there’s a real knack to integrating this truly unique treatment into a high-end, medical skin clinic… Through trial and error, I worked out a winning solution within my own clinic and I have no doubt that anyone...
Hiring a clinic coordinator

Hiring a clinic coordinator

Hiring a clinic coordinator Read "Hiring a Clinic Coordinator" After nearly 17 years in business, I was long overdue in hiring a clinic coordinator. I was drowning in admin, having to turn away new enquiries, and working until 10 o’clock at night when I...