Blogs & Complimentary Resources

The menopause is a period of significant change that women go through. One of these changes is a decline in oestrogen,...

Have you ever categorised your patients? Yes, I hear you say! You probably sort patients into categories such as what...

I believe clinic owners should value their non-medic staff as much as their medical injectors or therapists. Let me...

There is a commonly used adage that I like to share again and again. It says, "people will forget what you said, they...

I think there's a real knack to integrating this truly unique treatment into a high-end, medical skin clinic......

After nearly 17 years in business, I was long overdue in hiring a clinic coordinator. I was drowning in admin, having...

Why do I believe that discounting aesthetic procedures is bad for business? Let me explain... Offering your services...

Julie Scott offers her advice on how to feel comfortable representing your brand on camera. If you follow me on...

I have a confession to make: I have never had any training in customer service. I have had 14 years experience...

Every aesthetic practitioner I've ever spoken to has difficult days... Days when they want to quit the industry and...

Imagine you could have someone at your side, guiding you to skilfully create and enhance your craft beyond your...